Term of Service/Return Policy
Legal
Terms of Service
Veil Collectives crafts eyewear for the bold; our terms are equally clear. By using or purchasing from www.veilcollectives.us, you agree to the following:
- All content, designs, and visuals are the intellectual property of Veil Collectives; unauthorized use is strictly prohibited and are subject to legal rights.
- Orders are subject to availability; we reserve the right to refuse or cancel orders at our discretion.
- Pricing, product details, and availability are subject to change without notice.
- By placing an order, you confirm that all information provided is accurate and complete.
Privacy Policy
Your privacy matters; our commitment is as transparent as our lenses:
- We collect personal information (name, email, shipping address) solely for order fulfillment and communication.
- Data is stored securely and never sold or shared with third parties, except as required for order processing (e.g., shipping carriers).
- We may use anonymized data to improve our offerings and website experience.
- You may contact us at any time at veilcollectives@gmail.com to request deletion or correction of your personal data.
Return & Refund Policy
We stand behind our vision; if you’re not satisfied, here’s how we handle returns:
- Returns accepted within 14 days of delivery, provided items are unworn and in original packaging.
- To initiate a return, contact us at veilcollectives@gmail.com.
- Refunds issued to original payment method upon receipt and inspection of returned item.
- Shipping to you is always free; return shipping costs are the responsibility of the customer
